Reship Customer Service

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Activity overview

Latest activity by Reship Customer Service
  • Reship Customer Service created an article,

    Prohibited and Restricted Items

      The following list is a non-exclusive sampling of items that are either restricted, cannot be shipped or, depending on your destination country, may either require an import license, additional d...

  • Reship Customer Service created an article,

    Assisted Purchase Request

      If you are unable to make a purchase with your international credit card and this is an online purchase from the US or Canada retailer, we can assist you with this through our Concierge Service. ...

  • Reship Customer Service created an article,

    Reship US warehouse address (Important Update)

     We have recently updated Zip-code on the US Reship address. Our phone numbers and the rest of the address remained unchanged. The updated address is as follows: 13820 NE Airport Way  Portland, OR ...

  • Reship Customer Service created an article,

    Reship's Phone Number

    Our phone number is: 1-800-345-7447  You will be in touch with one of our experienced shippers who can assist in questions regarding your package, quotes, and more. Don't hesitate to call, we are a...

  • Reship Customer Service created an article,

    Canadian Visa, MasterCard, Interac Debit Cards Not Accepted

    Please be advised that customers wanting to use a Canadian, Visa, MasterCard, Interac Debit will not be able to at this time. Unfortunately, debt cards from Canada can not be processed when trying ...

  • Reship Customer Service created an article,

    How to Use Blaine/Sumas Lane

      Wanting to take advantage of Reship's Blaine and Sumas? Here are the steps on how you can send packages and take advantage of the lanes tax saving benefits.  Step 1: Go to My PackagesLogin to you...

  • Reship Customer Service created an article,

    Reship Service Cost Breakdown

      How we Break-down our Prices:   Fee Type   Description: Price Services:        Sign-up:   A small one-time fee when you sign up for a Reship account $5.00 one time fee         Handli...

  • Reship Customer Service created an article,

    How do I Upgrade my Account?

    Thinking of upgrading your account and gaining even more discounts, storage capabilities, and much more?  Reship offers a number of Membership plans that can fit your needs:      Simply, proceed t...

  • Reship Customer Service created an article,

    What B2B services are Offered?

    Discounted Shipping Rates As a business servicing the online marketplace can mean customers can come from anywhere around the world. This could mean quoting extremely expensive shipping rates ...

  • Reship Customer Service created an article,

    Taxes and Fees

    Do your prices include duties and applicable taxes? Our rates include all shipping and handling fees. You will still be responsible for certain import duties and taxes imposed by your home country....