Reship Customer Service

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  • Reship Service Cost Breakdown

      How we Break-down our Prices: Fee Type   Description:   Price Services:          Sign-up:   A small one-time fee when you sign up for a Reship account   $5.00 one time fee           ...

  • Prohibited and Restricted Items

      The following list is a non-exclusive sampling of items that are either restricted, cannot be shipped or, depending on your destination country, may either require an import license, additional d...

  • Payments

      What currencies do you accept? All payments, regardless of where the payment was processed is in USD. The USD equivalent will be charged to your account. Can I make changes to my order after subm...

  • Assisted Purchase Request

      If you are unable to make a purchase with your international credit card and this is an online purchase from the US or Canada retailer, we can assist you with this through our Concierge Service. ...

  • What is a Virtal Mailbox?

    Traditionally, a virtually accessed mailbox that receives parcels at a physical location like a PO box.  Then parcel people can arrange to pick up the product at that location or get it shipped to ...

  • Reship US warehouse address (Important Update)

     We have recently updated Zip-code on the US Reship address. Our phone numbers and the rest of the address remained unchanged. The updated address is as follows: 13820 NE Airport Way  Portland, OR ...

  • Taxes and Fees

    Do your prices include duties and applicable taxes? Our rates include all shipping and handling fees. You will still be responsible for certain import duties and taxes imposed by your home country....

  • Reship's Phone Number

    Our phone number is: 1-800-345-7447  You will be in touch with one of our experienced shippers who can assist in questions regarding your package, quotes, and more. Don't hesitate to call, we are a...

  • What currencies do you accept?

    All currency is automatically selected in USD for all customers.  

  • How to Use Blaine/Sumas Lane

      Wanting to take advantage of Reship's Blaine and Sumas? Here are the steps on how you can send packages and take advantage of the lanes tax saving benefits.  Step 1: Go to My PackagesLogin to you...